Visitors
to the website were greeted by a message telling them that "Something is
technically wrong".
"Thanks
for noticing," the message reads. "We're going to fix it up and have
things back to normal soon."
Access to
the service began failing over the web, mobile and its API (application
programming interface, the system that applications use to speak to the Twitter
service) at 8:20am GMT, with error messages warning the network is both “over capacity” and suffering an “internal error”. By 10:00am, the majority
of the service had returned to some semblance of normality, with the company’s image handling service and home timelines still suffering, but
Twitter continued to sporadically fail throughout the day.
Twitter’s own status board updated at 9:00, confirming the outage, and the
company’s developer-facing
monitoring confirmed that four of the five public APIs were down, suffering a “service disruption”. At 8:47, the search API
was upgraded to “performance issues”. By 8:55am, a second API was upgraded to “performance issues”, and some users were able
to sporadically access the service. But the site’s status yo-yoed, and several services were still reported as down
more than two hours after the outage began.
App that
allowed people to ‘steal’ Twitter accounts pulled from sale
Mobile
apps as well as the website itself appeared to be broken. Tweetdeck, Twitter's
other official client, was also broken.
Twitter's @Support account posted a message saying that "Some users are currently
experiencing problems accessing Twitter. We are aware of the issue and are
working towards a resolution." (That account is itself part of the outage,
but Twitter sent the text of the tweet to The Independent.)
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