Samsung has been fighting its way out from the ‘explosive’ situation of its flagship device, the Galaxy Note 7. Its struggle to not give up but come back with a new solution every time has now actually worsened so much so that it cannot even be termed commendable anymore. A report from yesterday claimed that the company had temporarily halted the sales of the Galaxy Note 7, and now it has come up with an official statement. Samsung has now stopped the sales of the Galaxy Note 7 worldwide, and is also asking users to stop using the phablet.
Samsung has now issued an official statement on its website where it has urged all carrier and retailers to stop sales of the Galaxy Note 7 device, as the company is now “working with relevant bodies to investigate the recently reported cases involving the Galaxy Note7.” Not only that, Samsung has also advised people to stop using the Galaxy Note 7 as the statement reads, “Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available.”
Samsung came out with a bang with the launch of the Galaxy Note 7 but the tides began to turn when its batteries started catching fire. After around three weeks, the company finally acknowledged the issue and urged customers to get their defected units replaced. When Samsung began the global recall of its Galaxy Note 7 device and started the exchange program for the new and ‘safe’ ones, it finally looked like the company was back on track. Samsung even confirmed that over one million people globally are using the Galaxy Note 7 devices that are marked ‘safe’. These supposed ‘safe’ units were checked and their batteries were no longer vulnerable to overheating or catching fire.
But before the company could take a breather, complains started popping up from its home market itself, about the batteries of the new and replaced Galaxy Note 7 devices still overheating and not charging properly. But the biggest blow was when a new Galaxy Note 7 reportedly exploded in China. The incident was reported by a 25-year-old Chinese resident, Hui Renjie who said that the phablet exploded within 24 hours of its delivery from an online retailer, leading to minor injuries on his fingers and the burning of his MacBook.
But before the company could take a breather, complains started popping up from its home market itself, about the batteries of the new and replaced Galaxy Note 7 devices still overheating and not charging properly. But the biggest blow was when a new Galaxy Note 7 reportedly exploded in China. The incident was reported by a 25-year-old Chinese resident, Hui Renjie who said that the phablet exploded within 24 hours of its delivery from an online retailer, leading to minor injuries on his fingers and the burning of his MacBook.
As Samsung promises to investigate the explosion cases of the ‘safe’ Galaxy Note 7 units, it is good to see the company finally putting a stop to the sale and use of its controversial phablet. Even though the company does identify and rectify the problem, like it said it had done with the first batch of the Galaxy Note 7 devices, the situation has become so grave that probably, the safest choice would be to end this fiasco once and for all. The company should rather take a break and focus on its existing and upcoming devices. Although the Galaxy Note series is Samsung’s prized trophy, the Galaxy Note 7 has turned out to be its most rotten luck ever. The India launch for the Galaxy Note 7 now remains in question with the current situation, and there’s no word o whether the company would ever launch the phablet.
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